FAQs
Has a new provider been selected?
Not yet. The procurement process is still underway, and no final decision has been announced.
When will more information be available?
The County will share information publicly once the procurement process is complete and agreements have been finalized.
Should I make changes to my current services?
Residents should continue to monitor communications from ONET/TELUS regarding the cessation of their existing services. Once the sale details are finalized, residents will receive additional information about available service plans, pricing, installation requirements, and the steps needed to arrange ongoing Internet, TV, and telephone services.
Residents have the choice to subscribe to services offered by the new fibre provider or select another service provider that best meets their needs, subject to availability in their area.
Will fibre Internet service continue in Entwistle?
The County's objective remains to transition ownership and operation of the fibre network to a qualified telecommunications provider capable of delivering long-term service to the community.