FAQs

• In response to ongoing demand for wireless internet services, the County is introducing the Wireless Internet Rebate Program (WIRP).
• The WIRP subsidizes equipment and installation fees to remove barriers to service access for qualified residents. 
• Rebates of up to $1,000 are available to eligible residents.

• The program was open to all Parkland County residents who met the following criteria:
  1. residents must supply proof of a series of CIRA speed tests demonstrating speeds consistently below 50 mbps download/10mbps upload, or 
  2. declare an inability to establish a wired connection.

• Applications open on Monday December 2, 2024 and closed on February 28, 2025.
• The project team will continually monitor the program noting administrative demand, technical issues and opportunities for improvement.

• Parkland County is encouraging all residents to participate in CIRA speed tests, regardless of the quality of their current internet service.
• The data provided will help improve understanding of connectivity and internet speeds more generally across the county, and help inform rural internet initiative planning. 

• The County continues to work actively with all levels of government on developing opportunities to bring more fiber into the county. 
• The CIRA data we are collecting from this program will inform the County’s fibre strategy, as will options we are pursuing with other levels of government. 
• We are running the WIRP to alleviate reduced internet service quality in the short term.

For questions or more information, please contact the project team via email at ParklandConnectedCommunities@parklandcounty.com(External link).

Please note that rebates will be processed by November 28, 2025. Thank you for providing all the required information as part of the application and rebate process.